REECE CHEKAN
Experienced training project manager and team leader. Proficient in managing client and vendor relationships. Extensive experience proactively identifying training needs, presenting recommendations and delivering rich, interactive learning solutions to address performance gaps. Strong written, verbal, and interpersonal communication skills. Meticulous e-learning developer, LMS administrator, technical writer, editor, and training specialist.
EXPERIENCE
JANUARY 2018 - PRESENT
DIRECTOR OF LEARNING AND DEVELOPMENT, CONFERENCE OF STATE BANK SUPERVISORS (CSBS)
DIRECTOR OF LEARNING AND DEVELOPMENT, CONFERENCE OF STATE BANK SUPERVISORS (CSBS)
- Drive the strategic direction and utilization of best practices for providing efficient and effective learning solutions for NMLS users and support staff.
- Lead the design, development and implementation of creative and innovative learning programs built on design best practices and applicable targeted content.
- Build, lead, and communicate a vision to a team of technical writers and e-learning professionals.
MARCH 2016 - DECEMBER 2017
SENIOR MANAGER: E-LEARNING AND TECHNICAL WRITING, CSBS
SENIOR MANAGER: E-LEARNING AND TECHNICAL WRITING, CSBS
- Serve as project manager and team lead for the NMLS Training Team, overseeing all training endeavors, including in-person training, webinars, and self-paced eLearning modules.
- Manage and analyze member interactions and data throughout the training lifecycle, with the goal of improving relationships and growing membership engagement.
- Act as the primary administrator and business owner for the CSBS Learning Management System (LMS) which serves over 11,000 users and houses more than 200 courses.
- Oversee and manage all aspects of system documentation and training materials housed on the NMLS Resource Centers.
JANUARY 2014 - FEBRUARY 2015
MANAGER OF TRAINING AND TECHNICAL WRITING, CSBS
MANAGER OF TRAINING AND TECHNICAL WRITING, CSBS
- Advanced the design, development, and implementation of the e-learning initiative for the entire company.
- Developed and designed a comprehensive e-learning curriculum for the Mortgage Licensing School, a self-paced online curriculum that teaches agency staff best practices in the licensing of state mortgage entities through NMLS along with the most effective use and navigation of the System.
- Developed, revised, and maintained the NMLS style guide, document templates, user guides, help documents, and system text in order to improve consistency, quality of branding, and ease of use within the system.
MAY 2013 - DECEMBER 2013
TECHNICAL WRITER, COMPUTER SCIENCES CORPORATION (CSC)
TECHNICAL WRITER, COMPUTER SCIENCES CORPORATION (CSC)
- Maintained numerous Agile and Systems Engineering Lifecycle (SELC) documents used by software and web development teams in support of US Citizenship and Immigration Services (USCIS).
- Developed computer-based training (CBT) modules, white papers, and other training materials to help improve the documentation management process within the SPAS program.
NOVEMBER 2011 - SEPTEMBER 2013
JUNIOR INSTRUCTIONAL DESIGNER AND TECHNICAL EDITOR, AVIATION SYSTEMS ENGINEERING COMPANY (ASEC)
JUNIOR INSTRUCTIONAL DESIGNER AND TECHNICAL EDITOR, AVIATION SYSTEMS ENGINEERING COMPANY (ASEC)
- Collaborated with subject matter experts (SMEs) and instructional designers to design and develop SCORM-compliant eLearning modules for delivery on a learning management system (LMS).
- Developed, edited, and standardized different technical documents, including maintenance manuals, standard operating procedures (SOPs), and contract proposals.
JANUARY 2011 - JUNE 2012
HIGH SCHOOL ENGLISH TEACHER, LEONARDTOWN HIGH SCHOOL
HIGH SCHOOL ENGLISH TEACHER, LEONARDTOWN HIGH SCHOOL
MAY 2008 - MAY 2009
EFL TEACHER, ALPHABET STREET LANGUAGE INSTITUTE (Seoul, Korea)
EFL TEACHER, ALPHABET STREET LANGUAGE INSTITUTE (Seoul, Korea)
EDUCATION
2019
MASTERS: DISTANCE EDUCATION AND E-LEARNING, UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE (UMUC)
MASTERS: DISTANCE EDUCATION AND E-LEARNING, UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE (UMUC)
- Manage essential technology-related aspects of distance education program development, including setting up appropriate technology configurations, selecting tools, media integration, course design, and development.
2010
TEACHER CERTIFICATION, RAMAPO COLLEGE OF NEW JERSEY
TEACHER CERTIFICATION, RAMAPO COLLEGE OF NEW JERSEY
2007
BACHELORS: ENGLISH, RUTGERS UNIVERSITY
BACHELORS: ENGLISH, RUTGERS UNIVERSITY
SKILLS
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Reece Chekan - Resume | |
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